I don’t know what i did. I am still needing a pro to repair, replace my ceiling fan. Angi” convinced me into using there booking system. I did. I thought i did anyway. I saw they confirmed that they have my card and would access the card when when the job was complete so anyway I’m waiting and waiting and waiting and you know I find out that Saturday between 12 and three is when my tech is supposed to show up and do the job. I kept getting confirmation text messages. you know the technician there between 12 and three. So that’s it. I’m still waiting. They rescheduled me for Sunday. I don’t know if they’re gonna show up or not. What it’s worth I’m sure they’re good company We’ll see. I’m very disappointed in Angi. They kept assuring me that they were going to send somebody over.I don’t know if this is a scam or what I don’t know. I have to call somebody. Oh that’s another thing I called a couple times and they put me on hold for about an hour. I couldn’t wait to hang up. And then i was told I’m sorry we cannot accept your call at this time. We are experiencing technical difficulty. I don’t know. Maybe this is too long. I’m just frustrated and Angi has gotten a bad taste in my mouth . Try it anytime at your own. risk …OK, that’s it. I hope I get my fan fixed !!!!

I have come to trust and depend on Angi for many of my home projects. My fence was installed by Main Line Fence Company several years ago. I was very pleased with them. I hired a great handyperson (Belle’s) for some small projects around the house: faucets and sinks in kitchen and bath, countertop and backsplash, new handles and hinges on kitchen cabinets. Unfortunately she is no longer doing this work. I also hired Patriot Mobility to install handicap ramps at the front of my house. Again I was very pleased. They gave a prompt estimate, which was very reasonable. At the time I didn’t hire anyone because of Covid. When I was ready to hire and called them about the job, they honored the original bid, even though it was two years later. They submitted plans, drawings and insurance information for the township. The work was started on time, the workers were very nice, and the job was completed on time. The ramps are perfect. When I am looking for professionals for my home projects, I go to Angi first. I do read the reviews that others have left. I then contact two or three of the companies and ask for bids. Based on our interactions I hire the company I feel will do a good job.

Lately I’ve had several projects going simultaneously. I was VERY thorough and detailed about each project only to find that the contractors that I contacted or who contacted me through Angie’s List had little or in most cases, no information about the project at hand. There were several instances where they didn’t even specialize in the line of work I was seeking. For example, I called one company whose specialty was Tree Service and I was contacting them about replacement siding. More recently, just last week, a contractor called me to say that he understood I was in need of a new roof and the project I was needing help with was for concrete work. He was under the impression that the work was to be done on a house I sold several years ago even though I was very clear to indicate my current address when conveying the information online to Angie’s List in the details about the project. I gave a three star rating out of five becauseI have been impressed in the past with the caliber of the contractors who have done work for me and the quality of the work performed. So Angie’s List, either start conveying all of the details that a customer provides you with to your contractors, or if you choose not to convey it, then don’t ask customers for it in the first place and have them simply indicate a general project and the customer can convey the details to the contractor when they speak with them.